Essupplier Shipping Guide
Orders are generally shipped from our distribution centre, which is located in Melbourne metro area, same day/next day after full payment is received. Essupplier.com.au is working with three couriers to provide the most efficient delivery service with the most reasonable price and quickest service.
| Delivery Location | Estimated Delivery Times* |
|---|---|
| Melbourne metro area | Same day or next day after dispatch |
| Melbourne, Sydney, Adelaide | 1-4 business days after dispatch |
| Brisbane, Canberra, Geelong, Newcastle | 2-5 business days after dispatch |
| Perth, Hobart, Darwin | 3-7 business days after dispatch |
| Non Metro - VIC, NSW, SA | 3-7 business days after dispatch |
| Non Metro - WA, TAS, QLD | 4-10 business days after dispatch |
| Far North WA, Far North QLD and NT | 7-14 business days after dispatch |
Undeliverable Packages
In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.
Inaccurate address
If there are any address discrepancies with your order the product is returned us, a customer care team member will be in touch.A re-delivery cost will occur for any products that are returned to us.
Unsuccessful Delivery Attempt
If no one is present when the order arrives and it is being delivered by Australia Post, a notification will be left in the mail box for you to pick up your parcel in your local Post Office. If your item is delivered by Fastway or Allied Express, arrangement will be made in advance to ensure your item to arrive at your door at your convenience. A re-delivery cost will occur if you are not home at the arranged time.
